Go Ahead, Make My Day: Difficult Conversations
Tuesday, September 28, 2010
4:30pm: registration and informal networking with your peers
5:00pm - 7:00pm: workshop and discussion
Location: 1183 Melville Street, Downtown Vancouver
NLN Members: $20
Non-members: $50
It's the conversation everyone dreads — whether you're delivering bad news to a subordinate or boss, or working out a relationship issue, difficult conversations can cause a lot of stress. If you avoid, delay or bury difficult conversations, you could be doing the same to your career and even your health. The good news is having productive difficult conversations is a skill that can be learned, and one that will reward you over and over again, as you solve problems, create new opportunities and build relationships.
If so, join Carrie Gallant for this interactive 2 hour workshop. You will learn a simple, four-step process for having difficult conversations with ease; three things you can do before, during and afterwards to build your confidence and competence; and, you will know exactly what to say to open your next difficult conversation.
Go ahead, make your day.
About Carrie Gallant
Carrie Gallant is an international executive and leadership coach, facilitator, trainer, speaker and former practicing lawyer who enjoys helping her clients achieve what they didn't know to be possible, and uncover what they already knew deep down was possible, but were too scared to admit. She specializes in helping her clients master their personal influencing power and leadership competencies in communication, pursuasion, negotiation, and conflict managment, while developing and maintaining their integrity and authenticity.
Carrie is the author of the forthcoming book, E.A.R.N. Your Worth™: Overcome the Top 7 Mistakes in Salary Negotiation to Get the Career and Life You Want. She is an adjunct professor at UBC Faculty of Law, where she has taught Negotiation and Mediation Advocacy, and is a mentor with the Canadian Youth Business Foundation.
Carrie is a certified facilitator of Authentic Leadership Circles™, Authentic Leadership for Teams™, an accredited consultant and facilitator with ENS International (Empowering Negotiation Success), and a qualified assessor of the Myers Briggs Type Indicator™ (MBTI™). Through Women's Enterprise Centre, Carrie is a facilitator of Taking the Stage®: Developing Women Leaders.
