Imagine a community service organization with no explicit policy manual on customer communications. Yet somehow, whenever the phone rings or someone walks in the front door, whichever staff member is in the office stops what they’re doing to provide immediate assistance, regardless of that person’s role in the organization. How does this happen? How does a particular pattern of behaviour become consistent across a diverse team?
With this year’s BOSS – Building Organizational and Sector Sustainability conference just 3 months away, we are talking a lot as a team about sustainability. Kylie Hutchinson, principal consultant with Community Solutions, a small Vancouver-based firm that specializes in evaluation and program sustainability planning, shares key factors that point to greater success in program sustainability in this month’s podcast. Kylie draws on the considerable research and findings she presents in her book Survive and Thrive: Three Steps to Securing Your Program's Sustainability, nominated for the Alliance for Nonprofit Management’s 2017 Terry McAdam Award.
Taking the time to update or develop your organization’s strategic plan can often feel daunting. There are, however, numerous benefits to having a current and clear strategic plan for your organization. Whether you do a quick refresh session or undertake a comprehensive review – here are some of the benefits we hear from organization’s that take the time to develop or renew their plan.
Not-for-profit organizations provide essential services in very complex environments and therefore require high performing staff and boards to achieve meaningful and measurable results. We need a range of core competencies to improve organizational performance – strong leaders with a strategic outlook; boards that govern wisely; and staff that are motivated and encouraged to make a career in the sector.
Who better to provide perspective on key approaches to finding and engaging a Treasurer than a past and current Treasurer – and passionate board member – Gordon Holley, President & CEO of Humanity Financial. Leveraging his professional designations as a Chartered Professional Accountant (CPA, CA) and a Certified Professional Bookkeeper (CPB), Gordon outlines the roles and responsibilities of the Treasurer and how the role intersects with book-keeping and/or Finance staff or contractors.
In recognition of National Aboriginal History Month we wanted to take a moment to reflect on our reconciliation journey to date. Vantage Point recently established a Reconciliation Task Force with the goal to guide and support our efforts in reconciliation.
Who better to provide perspective on key approaches to finding and engaging a Treasurer than a past and current Treasurer – and passionate board member – Gordon Holley, President & CEO of Humanity Financial. Leveraging his professional designations as a Chartered Professional Accountant (CPA, CA) and a Certified Professional Bookkeeper (CPB), Gordon outlines the roles and responsibilities of the Treasurer and how the role intersects with book-keeping and/or Finance staff or contractors. He shares tips on sourcing quality candidates for this critical board role. During the interview, Gordon mentions two resources Humanity Financial has created related to the topic: A Treasurer Roles and Responsibilities Summary and a Treasurer Position Description Template, available at www.humanityfinancial.ca.
Sector leaders are in for an interesting conversation in this month’s podcast: Not-for-Profit Salary Surveys: striving for fair compensation in the sector. Trina Isakson, independent researcher and consultant, draws on her recent experience in championing an effort to reveal current not-for-profit salary levels here in the Metro Vancouver area. Trina shares her insights from that project, providing some suggested implications for sector leader’s consideration. Please note: podcast listeners are offered a 20% discount to the Metro Vancouver Nonprofit Sector Salary Survey, using discount code VANTAGEPOINT.
In April 2016 we launched Vantage Point’s Year of Abundance. We reflected on what we believe an abundant not-for-profit can look like, and created the set of practical tools for organizations to use in their journey towards abundance. How do we define abundance? Abundance is a culture of confidence and possibility with a belief that openness to new ideas and diverse resources will enable organizations to achieve transformational change. Abundance is not a destination or a management philosophy but a reflection of what we do in our organizations, and how we do it.