From our Vantage Point Episode 33: Resolving Board Chair - Executive Director Conflict

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Podcast: From our Vantage Point
From our Vantage Point: Podcast for not-for-profit leaders, board members, managers and staff


Resolving Board Chair - Executive Director Conflict


Angiola De Stefanis

This month we share a particularly juicy topic, resolving conflict between a board chair and executive director with Angiola De Stefanis the founder of The Change Builder. As a practiced mediator and coach, Angiola emphasises the critical role that productive conflict plays between board and senior staff. She highlights how respectful discourse, differences of opinion, and disparate points of view can foster creativity, forward movement, and blue-sky thinking!  

Angiola notes that it’s important to recognize when a conflict has crossed a line and is disruptive, discouraging, and even toxic. This can negatively impact the individuals involved and the organization. With a focus on addressing the conflict as soon as possible, Angiola summarizes key actions for reaching a positive resolution.

Angiola has also developed a fantastic resource on how to manage board chair - executive director conflict. Download the resource here.

Presented by Humanity Financial Management

From our Vantage Point is brought to you by Humanity Financial Management, a Chartered Accounting firm dedicated to helping Canadian not-for-profit, charitable and social enterprises build capacity for strong internal financial management.  Humanity Financial Management’s part-time controllers and CFOs provide support for budgeting, reporting, audit preparation, policies and procedures, and internal controls. Their results: Financial risk reduction and asset protection. Visit Humanity Financial Management online at

About the Author

After working in London and completing her MBA at INSEAD in France and Singapore, Maria Turnbull joined Vantage Point’s team in 2006. Rooted in the not-for-profit sector through numerous leadership roles with the British and Canadian Red Cross Societies, OXFAM and Amnesty International, Maria loves...

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